Frequently Asked Questions

We offer comprehensive IT solutions including Web Development, Web Security, IT Support, Graphics Design, SEO Services, and IT Consultancy. Our expert team delivers customized solutions to meet your specific business needs, from simple websites to complex enterprise applications.

eDeskCloud was founded in 2015 and has been providing IT solutions for nearly a decade. We've successfully completed over 2,000 projects for more than 1,400 clients worldwide with a 100% satisfaction rate.

Our headquarters is located at Office #2 Khan Plaza, Rajanpur, Punjab, Pakistan. However, we serve clients globally and work with businesses across different time zones.

Project timelines vary based on complexity and scope. A simple 5-page website typically takes 2-3 weeks, a professional business website takes 4-6 weeks, and complex web applications can take 2-6 months. We provide detailed timelines during the consultation phase.

We work with modern technologies including Laravel, React, Vue.js, Node.js, PHP, Python, and more. We also build on popular CMS platforms like WordPress and Drupal. The technology choice depends on your project requirements and goals.

Absolutely! All our websites are built with responsive design, ensuring they look and function perfectly on all devices - desktops, tablets, and smartphones. Mobile optimization is a standard feature in all our packages.

Our website packages start from $499 for a basic 5-page website. Professional websites with CMS start at $999, and enterprise solutions are custom-quoted based on requirements. Visit our pricing page for detailed information or contact us for a personalized quote.

We accept various payment methods including bank transfers, PayPal, and major credit/debit cards. For larger projects, we offer flexible payment plans with milestone-based payments.

We're committed to your satisfaction. If you're not happy with our work, we'll make it right. Refund policies vary by service type and project stage. Please contact us to discuss any concerns about your project.

Yes! We offer 24/7 technical support and maintenance services. All our packages include a support period, and we offer extended support plans for long-term partnership. Our team is always available to ensure your systems run smoothly.

You can reach our support team via email at [email protected], WhatsApp at +92 313 8933533, or through our contact form. For premium support clients, dedicated phone lines and on-site support are available.