Straight answers on cost, Kubernetes, uptime, cloud bills and who owns what.
How much do DevOps and cloud projects cost?
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Starter is $499 for a CI/CD pipeline on GitHub or GitLab, Docker containerisation, one cloud environment, deployment scripts, basic monitoring, handover documentation and 30 days of support. Professional is $1,299 and adds automated test stages, a Kubernetes cluster, separate development, staging and production environments in Terraform, centralised logging, security scanning in the pipeline and 90 days of priority support. Enterprise is quoted individually. Cloud usage is billed by the provider on your own account, and we estimate it before you decide.
Do we actually need Kubernetes?
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Often not. Kubernetes earns its place when you run several services that scale independently, need rolling deployments with no downtime, or already have a team that can operate a cluster. For a single application on one or two servers, containers with a simple deployment pipeline are cheaper to run and far easier to fix at two in the morning. We tell you which applies before quoting, and the Professional package still works without the cluster.
Do you guarantee 99.9% uptime?
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No, and nobody honest can. Uptime depends on the provider's service levels, your application's architecture and how quickly someone responds when something fails. What we do is design for the availability you need, including multi-region failover on Enterprise, test the failover rather than assume it, and point you to the provider's own commitments, such as the AWS compute service level agreement, which define what they refund if they fall short.
Can you reduce our cloud bill?
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Usually, but we do not quote a percentage before seeing the bill. The review finds idle resources, oversized instances, non-production environments running overnight and storage nobody reads, then prices each change. Some savings come from reserved capacity, which commits you for a year or more, so we present those separately so you can decide.
Which cloud should we choose?
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The one your constraints point to, not the one with the best marketing. Businesses already on Microsoft 365 usually get the most from Azure because identity is shared. Teams that need a UAE region today have fewer options. Start-up credits, the skills already in your team and the region where your data must live all matter more than feature comparisons. We lay out the trade-offs in the assessment and recommend one.
Who owns the accounts, the code and the infrastructure?
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You do. Cloud accounts are opened in your name and billed to you, the pipeline and the Terraform code live in your repositories, and the handover documentation is written so another engineer can take over. We keep no access you have not granted and nothing that would stop you leaving.
What happens after the support period ends?
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Within the support period we fix anything that breaks at no charge. After that you can run it yourselves with the documentation, buy fixes as small jobs, or put the servers on one of our IT support plans, which cover patching, monitoring and incident response for a monthly fee.