Web development and IT support. Rajanpur, Punjab.

Website Maintenance

Website Maintenance Plans: Tested Updates, Off-Site Backups, Monitoring and a Monthly Report

A website is not something you finish. It is something you run. Our monthly plans handle the updates, backups, security scans and speed work a site needs to keep working, from $49 a month, with a report each month showing what was done.

No contracts, cancel any time Off-site backups and uptime monitoring included A real person replies, not a ticket queue

What happens to a website nobody maintains

Nothing, at first. That is the problem. A neglected website rarely fails with a warning. It degrades quietly for months and then breaks at an inconvenient moment, usually when nobody is watching.

This is the order in which things usually go wrong on the sites that come to us after a year without care:

Updates stack up

Plugin, theme and core updates go unapplied. Nothing looks different yet, but each missed release widens the gap between your site and the versions that are still supported and patched.

Something breaks silently

A plugin conflict or an expired licence takes down a contact form or a checkout step. Enquiries stop and nobody notices, because a form that fails quietly looks exactly like a quiet week.

The site slows down

Images, plugins and database bloat accumulate until pages fail Google’s Core Web Vitals thresholds, which feed into how Google assesses page experience.

A known vulnerability is used

An unpatched plugin with a published vulnerability gets exploited. Patchstack’s annual research found 96% of new WordPress vulnerabilities in plugins rather than core, which is why plugin updates matter more than any other single task. Now you are paying for a malware clean-up instead of maintenance.

Each stage is cheaper to prevent than to repair. That is the whole argument for a maintenance plan, and it is why the plans below are priced as a monthly routine rather than an emergency call-out.

What we keep an eye on every month

WordPress corePlugins and themesWooCommerceShopifyOff-site backupsUptime monitoringCore Web VitalsMalware scanningBroken link checksCloudflare

Updates, backups and monitoring run on a schedule whether or not anything has gone wrong. That is the point of a plan.

What every maintenance plan includes

The work that keeps a website healthy, done on a schedule instead of in a panic.

Updates, with a way back

Core, plugin and theme updates applied on a schedule, following WordPress’s own update guidance. On Professional Care and above they go onto a staging copy first. On Essential Care a fresh backup is taken immediately before, so a bad release can be rolled back. Every update is logged, so you can see what changed and when.

Off-site backups

Backups stored away from your hosting account, because a copy living on the same server as the site is not a backup, a point WordPress’s backup guidance makes as well. Weekly on Essential Care, daily with one-click restore on Professional Care and above. Restores are tested rather than assumed.

Security scans and monitoring

Malware scans and security monitoring on every plan, with the hardening steps WordPress recommends applied when the site is onboarded. If something does get through, our web security team handles the clean-up as a separate job, and you deal with the same people throughout.

Uptime monitoring

Automated checks around the clock, real-time on Ecommerce Care, alert us when the site stops responding. Outages matter beyond lost visitors: Google’s crawling documentation explains how repeated server errors can lead to pages being dropped from the index. Response follows your plan, with same-business-day response on Ecommerce Care.

Speed and Core Web Vitals

Image compression, caching, database clean-ups and Core Web Vitals tracking on Professional Care and above. Sites get slower on their own as content and plugins accumulate, so keeping them fast is routine work rather than a one-off job.

Content edits and small fixes

Included time each month for edits and bug fixes: 30 minutes on Essential Care, 2 hours on Professional Care and 5 hours of development time on Ecommerce Care. You email a person who knows the site, not a ticket queue, and anything beyond the included time is quoted before it starts.

Your maintenance rhythm

Maintenance only works when it happens on a schedule. This is ours.

CadenceWhat we do
ContinuouslyUptime and security monitoring, with alerts the moment something changes.
WeeklyPlugin, theme and core updates, on staging first where your plan includes it, with a backup taken before every run.
MonthlyBackup restore test, malware scan, speed test, broken link check and your report.
QuarterlyDatabase optimisation, removal of unused plugins, a check that the PHP version is still supported, and a review of what is slowing the site down.
As neededBug fixes, content edits and hosting issues, using your included monthly time.

You get a report every month: what was updated, what was blocked, how fast the site is, and how much of your included time you used. No mystery invoices, and no wondering whether anything actually happened.

Website Maintenance Pricing

Website Maintenance Plans

Transparent monthly website maintenance pricing. No contracts, cancel any time.

Essential Care

Brochure and small business sites

$49/ per month
  • WordPress core, plugin and theme updates
  • Weekly off-site website backups
  • Uptime monitoring with alerts
  • Security monitoring and malware scans
  • Broken link and error checks
  • 30 minutes of content edits monthly
  • Monthly maintenance report

Ecommerce Care

Online stores and high-traffic sites

$199/ per month
  • Everything in Professional Care
  • Ecommerce website maintenance for WooCommerce and Shopify
  • Checkout and payment gateway monitoring
  • Product and inventory update support
  • Real-time uptime checks
  • 5 hours of development time monthly
  • Same-business-day response
Core, plugin and theme updates
Off-site backups
Security monitoring
No contracts, cancel any time

Not sure which package fits? Send us the details and we’ll recommend the right option.

Common requests

The situations that usually bring people to us

What maintenance involves depends on what the site runs on and how it has been looked after so far.

A WordPress site that has not been updated in a year

We clear the backlog as a one-off job, then put the site on a plan so it does not happen again.

A store where an update broke the checkout

Store-specific care where a bad plugin update can take payments offline, with checkout monitoring on Ecommerce Care.

A site whose agency has gone quiet

We take over sites we did not build, starting with a site check so you know what state it is in.

A small business that wants one predictable fee

Updates, backups, monitoring and a set allowance of edits for a fixed monthly price, with no contract.

A WooCommerce or Shopify store

Ecommerce Care covers both platforms, including payment gateway monitoring, product update support and Shopify theme updates.

Occasional help without a plan

Ad-hoc support for businesses that do not want a monthly plan but need someone who knows their site, quoted per job.

Coverage

Where we deliver maintenance, and what changes by market

Maintenance is about response time, so what matters by market is when we are working relative to when your site breaks.

Pakistan

Same-time-zone cover, so an outage at 9am is being worked on at 9am, plus direct relationships with local hosting providers. Billed in PKR.

United Kingdom

Our working day overlaps the full UK business day. Updates are scheduled outside UK trading hours so a test never risks your busiest period, and we follow the NCSC’s small organisation guide on backups and updates.

United States

Monitoring runs through the US night and maintenance windows are set to US off-peak hours. Our working day starts during the US night, so overnight problems are usually being worked on before US business hours. Updates follow CISA’s guidance on keeping software current.

United Arab Emirates

Only an hour’s offset from us. We schedule around the Monday-to-Friday working week the UAE adopted in 2022, not a Sunday-to-Thursday one, and keep update windows clear of Friday prayers.

Start a conversation

Tell us about your website

Send us your website address. You normally hear back within one business day with which plan fits, what it covers and anything that needs fixing first.

No obligation and no follow-up sales calls
A fixed monthly price with no contract
We will say if a smaller plan would cover you
Your details stay private and are only used to respond to your enquiry.

Request your free quote

We normally reply within one business day.
Secure form • No obligation

Questions people ask before starting a plan

Straight answers on whether you need one, what it costs and what happens if you leave.

Do I really need a website maintenance plan?

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If the website brings in enquiries or sales, yes. If it is a placeholder nobody visits, honestly no, and we will say so rather than sell you a plan. The deciding question is simple: if the site went down tonight and stayed down for three days, would it cost you money? If the answer is yes, a plan is cheaper than the alternative.

How much does website maintenance cost?

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Essential Care is $49 a month for brochure and small business sites, with updates, weekly off-site backups, uptime monitoring, malware scans and 30 minutes of edits. Professional Care is $99 a month and adds daily backups with one-click restore, a staging site for updates, speed work and 2 hours of fixes. Ecommerce Care is $199 a month for WooCommerce and Shopify stores, with checkout monitoring, 5 hours of development time and same-business-day response. All plans run month to month.

Can I just update the plugins myself?

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You can, and clicking update all takes about a minute. The risk is the update that conflicts with your theme or another plugin and takes down a page, usually with no recent backup to fall back on. We take a backup before every update run, test on a staging copy on Professional Care and above, and keep verified backups, which is the part that is tedious to do yourself and expensive to skip.

Do you maintain websites you did not build?

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Yes, and most of the sites we look after were built by someone else. We start with a free site check to see what state things are in. If there is a backlog of overdue updates or existing problems, we quote separately to clear it before the monthly plan starts, so you are not paying a maintenance fee to sit on top of known faults.

What if I need more work than my plan includes?

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Your plan includes a set amount of time each month for edits and bug fixes. If a job needs more than that, we quote it before starting, never afterwards. Larger pieces of work such as a redesign or new functionality are handled as separate projects by our website redesign and web development teams.

Does maintenance cover ecommerce sites?

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Yes. Ecommerce Care covers WooCommerce and Shopify stores, including checkout and payment gateway monitoring, product and inventory update support and real-time uptime checks. Online stores need more attention than brochure sites because a broken checkout costs money every hour it stays broken.

Am I tied into a long contract?

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No. Plans run month to month and you can cancel whenever you like. If you leave, your backups and site access come with you. We would rather keep clients because the service is worth paying for than because leaving is difficult.

Free site check

Find out what your website actually needs.

Send us the URL. We check updates, backups, speed and security, then say honestly whether you need a plan and which one.